1. EM Kiropraktik AB org: 559181-1699 Nybrogatan 6, 114 34 Stockholm. If you want to contact us, send an e-mail to [email protected] with your case and your contact details and we will hear from you shortly. 2. Order When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find all information about products, price, invoicing and delivery address. If there is something wrong with the order, please contact us immediately by email to [email protected], enter your order number in the title. Returns must be sent to Speed and Power, Nybrogatan 6, 114 34, Stockholm, Sweden. 3. DeliveryOur normal delivery times are 3-14 days (depending on where in the world you are). NOTE! Orders on the weekends will be sent no earlier than the following Monday.If delays in delivery occur (without us notifying you of a longer delivery time), please contact us at e-mail address: [email protected] 4. Prices All prices in the store are stated in EURO and SEK. All prices include 25% VAT. We reserve the right to change prices caused by supplier price changes, incorrect prints in the price list and price errors due to incorrect information and we reserve the right to adjust the price. 5. Right of withdrawal When you buy goods on the website, you as a customer have a 14-day right of withdrawal that applies from the time you receive an item that you have ordered. 5.1. When you exercise your right of withdrawal: You must announce that you regret it. The message must be sent to us at [email protected] In your message, your name, address, e-mail address, order number and the goods to which the return applies must be clear and distinct. You should return the products to us immediately and no later than 14 days after the cancellation notice You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be delivered well packaged and in the original packaging including all remaining labels that must remain on the product. In the refund amount, we reserve the right to deduct an amount corresponding to the decrease in value compared to the original value of the product for used or damaged product. 5.2. The right of withdrawal does not apply to:Products that have been sealed (sealed) for health or hygiene reasons and where the seal (sealed) has been broken by youProducts that have defeated audio or video recording and where the seal has been broken by youFor a custom-made product that has been tailored specifically to you or that has a clear personal touch to your wishes 6. Complaints and grievances We inspect all products before we send them to you. If the product is still damaged or incorrectly shipped when it arrives, we undertake in accordance with current consumer protection legislation to remedy the defect free of charge You must always contact us for approval before returning a defective item The complaint must be sent immediately after the error is discovered. 6.1 How should you complain? Any errors and errors must always be reported to [email protected] where you enter your name, address, e-mail address, order number and a description of the error. If we are unable to correct the defect or deliver a similar product, we will compensate you for the defective product in accordance with applicable consumer protection laws. We handle return shipping for approved complaints We reserve the right to refuse a complaint if it turns out that the product is not defective in accordance with current consumer protection legislation. For complaints, we follow guidelines from the State's complaints, see www.arn.se. 7. Limitation of liability We take no responsibility for indirect damages that may be the result of the product We take no responsibility for delays / errors due to circumstances outside the company's decision. These circumstances can be, for example, labor dispute, fire, war, government decision, reduced or non-delivery from the supplier. Furthermore, no responsibility is taken for changes in products / product properties that have been changed by the respective supplier and other factors beyond our control. 8. Product information We reserve the right to make printing errors on this website and final sale of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as accurately as possible. 9. Cookie information According to the Electronic Information Act, visitors to a website for information purposes must be informed that cookies are used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you are visiting requests to be saved on your computer to provide access to various functions.